Working with this family made it ever so clear why it is important for buyers to have their own representation when making any home purchase; new construction or otherwise. Here is why…
QUESTION: Buying a new construction home – Do I need an agent?
ANSWER: The simple answer is YES!
WHY: When you are buying ANY home, whether a resale or new construction, you need your own representation. Builder sales reps represent the builder. Often builders have their own agents on site to answer questions, assist people who walk in, and ultimately help with a purchase. Builder reps provide a valuable service: They can explain differences between models and floor plans and share information about financing options, upgrades and specials. But it’s important to remember that builder reps represent the builder, as they are contractually obligated to do.
In this case, there were plenty of times the builder and/or their preferred lender sent my clients documents with little explanation. Each time, I was able to walk-through the documents with them and get additional information when needed. Not to mention, being able to calm the storm and ensuring closing stayed on track when the builder unexpectedly delayed the closing my clients had flown in town for.
PLUS+++ It saves you $0 (no money). Having your own agent does not cost you anything and using the builder’s agent does not save YOU any money. If anything, you are saving the builder money which they still are not going to pass back to you in any form.
Side-note: Yes, you read that right! The builder delayed closing. The loan was approved a week prior and the closing attorney had everything needed. The walk-through was completed and the home was ready. Talk about inconvenience… and we never received a legitimate explanation. We were told the builders “systems” went down #blank stare #say what?! #the wonderful world of real estate :-).
The good news is that I was able to work out a mail-away closing and my sweet clients are happy homeowners of this beauty!!!